fine dining

In my experience of working at an upscale restaurant, I’ve experienced the fine dining environment as well as the food they serve.  The employee’s experience of course is rather different from the customers.  As employees, we have to satisfy the guest's needs and make their experience one of the best ones.  Although not all customers are understanding and nice we always have to maintain our positive and calm attitude no matter what. We need to understand that the customer is paying for the ambiance and the service and the food.  Working for an upscale restaurant is difficult and consists of strict rules that you have to follow.  I know the place where I work at, professionalism is everything, and even your vocabulary has to reflect it.  There just seems like a distance between the employees and the customers at fine dining restaurants.  It just seems like everything has to be professional and polished no room for mistakes.  I bet many of you can sense that, compare a family restaurant that has been opened for years and you have been a regular customer ever since it opened to a fancier chain restaurant.  The environment is different as well as the food. 

                The fancier the restaurant the smaller the food portions are, but there are more courses.  The customer is paying for the quality of food and food tends to be of higher quality in fancier restaurants.  It’s also healthier to eat smaller portions in different courses with varieties of food coming out one at a time.  Some restaurants I know do a 6 course meal.  There’s a starter plate that comes before the appetizer, then the appetizer, followed up by soup or salad, then an intermission which gets you ready for your main entrée.  The main entrée comes and last but not least you have the dessert.  The courses sound like a lot, but the portions are super small, so they get a bit of everything.  That’s the key difference between a fine dining restaurant and a regular restaurant.  In a regular restaurant, you tend to pay for the food so they give you more all in one time instead of doing 6 or 7 courses.